We hope you enjoy all the products you buy at Gold Sphynx. If you are not satisfied, you can return any goods within 14 working days from the date of receipt of your package. To learn more about this warranty, please refer to the RETURNS AND EXCHANGES section.
We guarantee all the jewels in the 6 months following the purchase (proof of purchase required) whose failure is in the production and / or manufacture. The normal wear of the jewel is not under warranty and will be evaluated by our experts in quality control. It does not cover accidents, abuse, neglect and normal wear and tear. To learn more about this warranty, please refer to the RETURNS AND EXCHANGES section.
2.1. The Civil Code of Québec and the Consumer Protection Act provide for legal guarantees relating in particular to hidden defects and the use of goods sold. These legal warranties also apply to this sale.
2.2. This warranty can not under any circumstances reduce or eliminate the manufacturer’s legal warranty where this exists.
3.1. The Purchaser is informed that the information concerning him, provided in connection with this sale or subsequently may be used by the Seller for the purposes of promoting or marketing the goods and services offered by the Seller.
3.2. Only the duly authorized employees and representatives of the seller (anyone who opens for sale or marketing of the products and services for the seller) may have access to your file in the strict performance of their duties.
3.3. The buyer has the right to access his personal information contained in his file. If the buyer wishes to have access to the information contained in his file, request a correction, a cancellation of the file held by the seller or that his name is removed from the list of customers of the seller or make a complaint or a request for investigation, he must write to the Customer Service mail address at krouissi@goldsphynx.com
In case of difficulties in the application of the present, the buyer has the possibility, before any legal action, to seek an amicable solution, especially with any advisor of his choice.

Buyer agrees to pay the Seller the taxes payable in respect of any item being ordered.

6.Limitation of liability

Gold Sphynx, its related companies, its officers, employees, representatives or agents will in no way be held liable for any damage directly or indirectly related to the use of the artwork, including loss of data or profit arising the use of goldsphynx.com elements or the inability to use these elements. In the event that Gold Sphynx’s liability to you could be withheld, it will be limited to an amount of money equal to the price you paid for the returned products. Notwithstanding the foregoing, nothing in this section shall have the effect of limiting any right you may have as a consumer under any of the public policy laws that may be applicable in your case.