Shipping And Delivery

 

For packages shipments please allow 5 to 7 days to executed your creation of your jewelry or sculpture. Be sure to add this duration to your shipping time estimates, it will normally take 1 to 3 business days for USA. Canada 7 to 10 days and International orders, please allow up to 10 to 15 days. All our packages are sent by UPS

Return/Refund Information:

We offer a 100% Satisfaction guarantee with your package. Please email us for refund requests at krouissi@goldsphynx.com

IMPORTANT: Unfortunately, we cannot be responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering. All our packages are shipped by UPS so in security.

Shipping Policies

goldsphynx.com is not responsible for tax and/or duty charges in your country that your order may incur. Customers will be accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.

For more information? Please see our FAQ page or contact us krouissi@goldsphynx.com